Why RAM Management
What you get that you
won't find elsewhere.
Three programmes, each with a defined scope, a bilingual scope, written deliverables, and post-handover support. The difference is in how the work is structured, not just what it covers.
Full bilingual scope
French and English are addressed in the same engagement. Every deliverable — style guide, template, operating note — is produced in both languages from the start, not translated afterward.
Written deliverables you own
The product of every programme is a set of documents your team can use and update independently. Nothing we do requires ongoing access to our services to remain functional.
Fixed, transparent pricing
CAD 210, CAD 600, and CAD 940 — published, not estimated. You know the cost before the work begins. There are no additions within a confirmed scope.
Post-handover support included
Records management clients receive 60 days of written support after handover. Process advisory clients receive two quarterly check-ins. These are in the scope, not billed separately.
Built for your office size
Each programme is scoped for 8 to 40 staff. The timeline, structure, and deliverables reflect what that range actually needs — not what a large enterprise rollout would require.
Operations continue during setup
Migration and rollout steps are sequenced to keep your office running. The moments that require staff attention are short, scheduled in advance, and contained.
Professional expertise in bilingual office administration
The people who deliver our programmes have spent years working specifically on correspondence standards, records classification, and process flow for Canadian professional offices. This is not a secondary offering in a broader consultancy — it is the core of what we do.
- Bilingual correspondence expertise across Québec's regulatory and professional context
- Records management experience spanning law firms, non-profits, and municipal bodies
- Process advisory focused on operational and administrative flow, not IT or finance
Structured delivery, not open-ended consulting
Each programme has a defined duration, a defined set of deliverables, and a defined end point. You are not purchasing an ongoing retainer or an advisory relationship with no visible conclusion. You are purchasing a structured engagement with clear milestones and a clean handover.
- Correspondence programme: three sessions and a completed style guide
- Records setup: six weeks with a written operating note at the end
- Process advisory: nine weeks with a prioritised roadmap and leadership presentation
Service built around your existing situation
We begin every engagement with an assessment of what is already in place. For records work, this means an inventory of your current holdings. For process advisory, it means interviews with the people doing the work. We do not arrive with a template system to apply — we build one that fits your office.
- Inventory and assessment before any migration or system change
- Correspondence drafts from your team inform the style guide
- Stakeholder interviews before process maps are drawn
Pricing that reflects the actual scope
Administrative advisory at the right size for a Canadian office of 8 to 40 staff should not cost what a large enterprise engagement costs. Our prices are set with that in mind. The scope, timeline, and deliverables are proportionate to the organisation, not inflated to match a larger project budget.
- CAD 210 for bilingual correspondence — three sessions plus materials
- CAD 600 for records setup — six weeks including staff training
- CAD 940 for process advisory — nine weeks including two quarterly check-ins
Outcomes that persist after we leave
The measure of a well-structured programme is that the office continues to benefit from it after the engagement closes. Your team can update the style guide as conventions change. The records system can be maintained using the operating note. The process roadmap is designed to be implemented in stages, with measures your leadership can review independently.
- Style guide written to be updated by non-specialists
- Records operating note includes annual review routine
- Process roadmap includes monthly metrics for independent tracking
| Feature | Typical advisory providers | RAM Management |
|---|---|---|
| French & English in same engagement | ||
| Fixed price published in advance | ||
| Written deliverables your team owns | ||
| Defined end date, no retainer required | ||
| Post-handover support included in price | ||
| Migration sequenced to avoid disruption | ||
| Scoped for 8–40 staff, not enterprise |
Unlike others
One engagement, both official languages
Rather than treating French and English correspondence as separate workstreams, we develop them together from the outset. The house style is bilingual, and the template set works for both.
Unlike others
Five live drafts reviewed before delivery
The correspondence programme includes written feedback on five real drafts from your team. The style guide is informed by actual correspondence, not generic examples.
Unlike others
Records inventory before any migration
We map what your office currently holds before proposing a new structure. The new system is designed around your actual holdings, not a generic classification framework.
Unlike others
Process advisory with measurable monthly metrics
The process roadmap includes a small set of measures leadership can review each month without external input. The advisory engagement produces the measures, not just the recommendations.
12+
Years in practice
140+
Organisations served
96%
Client satisfaction rate
3
Focused programmes
Québec Professional Services Network — Advisory Member
Recognised August 2025
Bilingual Workplace Standards — Certified Programme Developer
Issued September 2025
Canadian Records Management Forum — Practitioner Listing
Listed July 2025
See how these benefits apply to your office
A brief initial conversation is enough to identify which programme addresses your most immediate need. No commitment follows from that conversation.
Request a Consultation